1.- Who is the data processor?

The data controller decides which personal data is processed and for which purposes. Below you can find the contact details of the person responsible for the processing carried out:

Identity: TRIBU-3 SL (NIF: ESB61315123)

Postal address: calle Nàpols nº 237

CP 08013 Barcelona (Spain)

Telephone: +34 93 208 1530

E-mail address: hello@garrofe.com

2.- Why have we collected your data?

• Execution of the contract of sale of the products and services you have purchased from us.
• To contact you by e-mail, telephone calls or other equivalent means of communication related to the execution of the purchase contract in force.
• To attend to requests or requests that you make through the customer service channels, telephone, email, etc…
• Send you commercial communications, offers, information on new products or important news of the sector if you have subscribed to the newsletter or have accepted that we send them to you by means of express communication.

 

3.- How long will we keep your data?

We will keep your personal data for the time strictly necessary to fulfil the obligations arising from the contract, plus a period of up to a maximum of five years, which is the period of limitation of the liabilities arising from the contract.

In the case of newsletter subscriptions or customer service enquiries, we will keep them for as long as you wish. You can unsubscribe by clicking on the link at the bottom of all our mailings or by sending an email to hello@garrofe.com.

4.- Will my personal data be transferred to a third party other than the data controller?

No, it is not the controller’s intention to communicate or transfer your data to anyone other than this company. However, it may happen that, as established by law or regulation, the data controller must communicate your data to a judicial, police or administrative authority, among other possible recipients.

5.- What are my rights as a data subject with regard to the processing of my personal data?

Of course, the law gives you various rights in relation to the processing of your personal data. These rights are as follows:

• The right to request access to your personal data.
• The right to request rectification or erasure.
• The right to request the restriction of processing.
• The right to object to the processing, and
• The right to the portability of the data concerned.

These rights can be exercised in several ways:

• By sending an e-mail to hello@garrofe.com.
• By making a telephone call to +34 93 208 1530

In any of these cases, and in order to properly preserve your personal data, please confirm your identity, either by asking you for identification, or by confirming any of your personal data.

In addition, please note that you may lodge a complaint with the Spanish Data Protection Agency in relation to the exercise of your rights set out above, in the event that you consider that we have failed to respond appropriately to your request.